PRIVACY POLICY
Last updated: March 1, 2026
Sasquatch Customs ("we," "us," or "our") operates the website sasquatchcustoms.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our site, place an order, or contact us.
Information We Collect
We collect the following types of information:
- Contact information — name, email address, and phone number when you place an order, request a quote, or submit a contact form.
- Order details — product selections, project specifications, custom build preferences, and budget information.
- Payment information — processed securely through Stripe. We never store your credit card numbers on our servers.
- Usage data — pages visited, time spent on site, browser type, device information, and referring URLs, collected automatically through cookies and analytics tools.
How We Use Your Information
- Process and fulfill your orders and custom build requests
- Communicate with you about your project, order status, and delivery
- Respond to your inquiries and support requests
- Send order confirmations and receipts via email
- Improve our website, products, and customer experience
- Comply with legal obligations
Cookies & Analytics
We use Google Analytics 4 (GA4) to understand how visitors interact with our website. GA4 collects anonymized data such as page views, session duration, and traffic sources. This helps us improve our site and better serve our customers.
You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Payment Processing
All payments are processed securely through Stripe. When you make a payment, your financial information is transmitted directly to Stripe and is subject to their privacy policy. We do not store credit card numbers, CVVs, or other sensitive payment data on our servers.
We also offer buy-now-pay-later options through Affirm and Klarna, which are available at checkout via Stripe. These services have their own privacy policies that govern how they handle your data.
Email Communications
We use Amazon Simple Email Service (SES) to send transactional emails such as order confirmations, receipts, and replies to your inquiries. We do not sell or share your email address with third parties for marketing purposes. If you sign up for our newsletter, you can unsubscribe at any time by clicking the unsubscribe link in any email.
Data Retention
We retain your order information and contact details for as long as necessary to fulfill our obligations, provide customer support, and comply with legal requirements. Contact form messages are retained for up to two years. You may request deletion of your personal data at any time by contacting us.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Opt out of analytics tracking
- Unsubscribe from marketing communications
Third-Party Services
Our website uses the following third-party services that may collect data according to their own privacy policies: Google Analytics (analytics), Stripe (payment processing), Affirm (buy-now-pay-later), Klarna (buy-now-pay-later), and Amazon Web Services (hosting and email).
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us: